EZ Print FAQ

Is EZ Fit the same as EZ Print?
No.  EZ Fit is our online photo shrinking, cropping and editing application. With EZ Fit you can shrink your photos and download the images to your computer and then print at home for free.  EZ Print is a paid service we provide to conveniently print the photos for you.

I have purchased the photo prints, how do I send them to you?
First, shrink your pictures using the EZ Fit photo reduction system.  When you’re done, a file with your photo collection will be created that you can download and save on your computer.  Then simply complete a form with your order details and send your photo.

I received my Memory Maker photo jewelry as a gift. Can you print my pictures?
Yes!  Call us for assistance at (800) 746-7666, Monday through Friday, 9am – 5pm PST.

Is the price of photo prints refundable?
Although we happily refund the product purchase price for up to 30 days, the service fees, including photo printing and photo installation, are not refundable.